For BSNL Customer easy to use BSNL Selfcare Portal is desigend. If you are a BSNL customer then by using this portal you can check your data usage, active services, billing history, pay bills and raise complaints online.
It is very easy to sign up and add your BSNL service to your account, but if you feel it’s not easy just comment below and we will make it easier to use the guide and solve your issue.
BSNL Selfcare is an Advance control panel for BSNL users. Here you can sign up with your Email address (You can use any button above) and create your account in 3 easy steps. Then add your connection details to your Account and monitor the usage/complaints by using this BSNL Selfcare portal.

There is no extra cost taken by BSNL to use this BSNL Selfcare portal but if you use this portal instead of Printed Bill then you can save ₹10 on your monthly bill.
Also Check:- BSNL Office Near Me How to Find?
–> The Best BSNL Broadband Plans for Home
Need any Application forms for New Connection you can download all BSNL Forms using the button below. (eg. New Landline/New Broadband)
Need a New BSNL Connection but don’t want to go to BSNL Office. Then Apply Online. Use the button is given below to Apply online (eg. New Landline/New Broadband)
How to Register/Sign-up for BSNL Selfcare with 3 Steps?
First, you need to click on the sign-up and then follow the 3 easy steps guide to create your account on the BSNL Selfcare portal check the steps given below.
Sign-up with OTP
When you click on the Sign-up button you will see one form enter the details and click on the Next button
Verify your OTP
You will get an OTP to the mobile number you entered, verify your OTP, and click on the Next button again.
Setup Password
Now the Last Step, Setup your Password which must be 8 characters long including 1 Alphabet and 1 number.
Detail Guide to Create your BSNL Selfcare account:
Step 1: First you need to click on the Signup button then you will go to the signup page.
Step 2: Now fill up the form with the correct details and click on the Next Button. (check the image below).

Step 3: Then you will receive an OTP to the mobile number you entered, Enter the OTP and click on the Next Button.

Step 4: Now it will ask you to set up a new password, enter any password and click on Submit Button.

Step 5: Now you will receive a verification link to your Email use that link to verify your account email.
Now you can go to the Login Page and enter your Emil address Password and the Captcha in capital letters and Use the Selfcare Portal.
BSNL Selfcare Portal Features:
Here are some features of this Selfcare portal. If you are still confused about why create an account read these features given below.
- You can Check your BSNL Broadband Internet/Call Usage
- You can check your Broadband ID and Number any Time
- Submit your Complaint to BSNL with this Online Portal.
- You can check for BSNL Bill online and Download it.
- You can Request for Change in Broadband Plan online.
- If you want to Shift your Landline/Broadband you can apply it here online
- You can check your Application Status in Process.
- Check upcoming/OLD Broadband Plans for you
You can do a lot more than these features, you just have to create an account and link your BSNL Connection using the customer ID and telephone number in this Selfcare portal.
Now you know the BSNL Selfcare Portal then you can use this Portal to register your Complaint on Fast Track. This is an Advance feature by BSNL and you can register any complaint shown in the image below.
